Allow us to start at the beginning: Our fancy mountain bike is what we call a nervous shifter. She's as nimble and fast as a thoroughbred, but after the first few months she lost her groove, derailleur-wise. The chain kept jumping the gear rings at unexpected times, usually right in the middle of a tough grind up a steep hill. The bike needed an expert's touch, and it didn't find it even after five — that's right, five — visits to a popular bike shop that will remain unnamed.

A friend told us to try the Landis shop on Warner Road. Less than 25 minutes after we wheeled her in, the wizards at Landis had our finicky steed tuned up perfectly. We were skeptical at first, considering the time we'd put in at the other store. But out on the trail the adjustment held. We can only assume the staff at Landis' three other stores are as good, but we've stuck with the Warner location out of sheer loyalty. We think our bike is in love.